First things first, from our very first contact with Mitch, he could not have been any more accommodating. We had been stuck in a chain and in a situation where we could potentially be spending thousands of pounds to move, without knowing whether it was actually going to happen.We originally opted for a full packing service, but, being nervous about spending money when we might not be moving, we decided to pack everything ourselves. Not because of the cost difference, but because it gave us a little more time to pull out if things went south. Things were going south fast, and our buyer was threatening to pull out if we were delayed by another day!At 5 pm the day before the move, after constant communication, we booked the van as it was more than 50% likely to go ahead.The team – Geoff, Rich and Byron – were ruddy brilliant! They helped us so much on the most stressful day of our lives. They cracked on with moving our stuff out swiftly and calmed our nerves as they went about packing down 23 years of memories… and so much stuff!As they cleared the rooms, we and a couple of friends followed behind, doing a deep clean. Then, at 11.30 am, when we got the call to say we had exchanged, they were so kind and understanding of my tears, as my body didn’t know what to do!We had too much stuff for the vans because we are really efficient at storage, so they arranged for us to have another van on the day.As a side note, we were on a main road, so having these vans meant we kept it clear. They efficiently loaded everything on the drive, then drove off and pulled round in another van, meaning our village wasn’t clogged up with traffic.We didn’t complete until 3.45 pm, and then the team, joined by two members of another team in a van called Jake, worked tirelessly until they dropped.All in all, these guys pulled a 12-hour shift getting us moved in and helped regulate our nervous systems at the same time!Things I would do differently next time:* Go with my gut. If it feels like it will work, trust that over percentages.* Book a packing team.* Book a cleaning team.I cannot recommend these guys enough.A BIG thank you from us!!!
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